Privacy Policy
Effective Date: 22 July 2026
Privacy Policy
Devivo Enterprises (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.devivoenterprises.co.uk, or contact us through our online contact form.
By using our website, you agree to the terms of this Privacy Policy.
Who We Are
Devivo Enterprises is the data controller responsible for the personal information collected through this website.
Website: www.devivoenterprises.co.uk
If you have any questions regarding this Privacy Policy or your personal data, please contact us using the details provided on our website.
Information We Collect
We only collect personal information that you voluntarily provide when you complete our contact form. This may include:
- Your name
- Email address
- Telephone number (if provided)
- Company name (if provided)
- The content of your enquiry
We do not knowingly collect sensitive personal information through our website.
How We Use Your Information
We use the information you provide solely to:
- Respond to your enquiry.
- Communicate with you regarding the services you have requested.
- Provide quotations or information about our services.
- Maintain records of communications where necessary.
We do not sell, rent, or trade your personal information to third parties.
Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process your personal information on the following legal bases:
- Legitimate Interests – to respond to enquiries and communicate with prospective customers.
- Contract – where processing is necessary to provide requested services or prepare a quotation.
- Consent – where you have given us permission to contact you for a specific purpose.
Data Sharing
We will only share your personal information where necessary, such as:
- With trusted IT service providers who help us operate our website or email services.
- Where required by law or legal process.
Any third parties processing your information on our behalf are required to keep it secure and confidential.
Data Retention
We retain personal information only for as long as necessary to respond to your enquiry, provide our services, comply with legal obligations, or resolve disputes. When information is no longer required, it is securely deleted.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.
While no method of transmission over the internet is completely secure, we work to safeguard the information you provide.
Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information where appropriate.
- Request restriction of processing.
- Object to processing where applicable.
- Request transfer of your personal information.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the contact details published on our website.
Cookies
Our website may use essential cookies required for the website to function correctly.
If we introduce analytics or marketing cookies in the future, this Privacy Policy will be updated, and users will be asked for consent where required by law.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be published on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact us using the contact details available on our website.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection matters.